Safe Travel

Hospitality is our passion and we do it with pleasure and pride

As always, we love to see you and serve you

We have implemented the following security measures and protocols within the facilities.

We Are Counting On The Participation Of Our guests

If you have any cold symptoms, we invite you to wear a mask; especially in common areas
Hand washing with soap and water
Cover the mouth and nose with disposable tissues or the inner corner of the elbow when coughing or sneezing
Avoid close contact with someone who has a cold with flu-like symptoms
Avoid hugging, kissing, and sharing objects especially with people outside your group
We reserve the right of admission

Close-up of person packing clothes into a suitcase at Pensativo House Hotel

Person in pink shirt and gloves preparing a sandwich on a cutting board next to a waffle iron.

We Have The Commitment Of Our Staff

In case of presenting any cold symptoms, they must report it to their immediate boss and stay at home
Use of masks in all areas and at all times
Mandatory use of gloves when working with food
They also attend to all the recommendations made to guest

World Travel & Tourism Council Protocols

We have taken protocols of the World Travel & Tourism Council, to support us and have common action plans that provide an authentic and meaningful experience, in which people are and feel safe during their stay, including these measures and protocols within the facilities:

Porta Hotels Protocol

World Travel & Tourism Council Protocol

seal of tourism biosecurity

As a result of our commitment to working hard to develop sanitary measures that minimize the risk of contagion in workers, suppliers and tourists, we have been recognized by the Guatemalan Institute of Tourism, with the seal of tourism biosecurity

NEWS FROM LA ANTIGUA GUATEMALA CITY HALL

Ayuntamiento de La Antigua Guatemala logo used at Pensativo House Hotel

It is forbidden to consume alcoholic beverages on public roads
Bars and clubs: close at 11 pm
Hotel restaurants: close at 10 pm
Neighborhood stores: close at 11pm